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Store Policy

We established PERRYWINKLEHEART with one goal in mind: giving every BTS Army a fair, rewarding and enjoyable shopping experience. Our store policies are detailed below, please have a look and contact us to learn more!

Image by Priscilla Du Preez

Shipping Policy

  • We ship both Domestically and Internationally

  • Shipping cost will be calculated based on the weight and destination of the order

  • International order delivery times vary due to customs

  • We will not be responsible for wrong shipping address if we do not have the correct information

Our Return Policy

Any returned item must be in its original condition, and all tags need to be intact.  Once your return is received and inspected, we will notify you of the approval or rejection of your refund. if you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment. Please allow us up to 14 days to process your refund request. 

Warranty at PERRYWINKLEHEART

We guarantee everything we make. If you are not completely satisfied upon receiving the item/s, please contact us or check our return policy.

Our Privacy Policy

For a better experience while using our website, we may require you to provide us with certain personal identifiable information, including but not limited to your name, contact phone number and postal address. The information that we collect will be used to contact or identify you.

We also want to inform you that whenever you visit our website, we collect your information that your browser sends to us.

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